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Pre Sales - Sr. Exe/Exe/AM

Qualification:
Graduate
Desired Experience:
2 - 8 Yrs
Key area of work:
  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Follow communication “scripts” when handling different topics.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Keep records of all conversations in our database in a comprehensible way.
  • Meet personal/team qualitative and quantitative targets.
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